Is this jewelry made of real sterling silver? Will it tarnish or turn my skin green?
Yes, absolutely. All Bamoer jewelry is crafted from high-quality 925 sterling silver and plated with an extra anti-tarnish layer to ensure long-lasting shine. We use nickel-free and lead-free materials, making it hypoallergenic and safe for sensitive skin. You can wear it daily without worrying about skin irritation or green stains.
What if the ring/necklace doesn't fit me? How do I choose the right size?
We've made it easy for you! We provide a detailed Size Guide with step-by-step measuring instructions (including a printable ring sizer and necklace length chart). You can find it in the footer menu or directly on each product page. If you still choose the wrong size, don't worry – we offer free exchanges within 30 days so you can get the perfect fit.
What is your return policy? Is the return process complicated?
Not at all! We stand behind our products with a30-Day Hassle-Free Return & Exchange Policy. If you're not 100% satisfied for any reason, simply contact us within 30 days of delivery. We'll guide you through the easy process, andwe'll even cover the return shippingfor US customers. No questions asked, no hidden fees.
How can I reach customer support if I have an issue or question?
We're here for you 24/7! You can reach our friendly support team in three ways:
- Click the "Contact Us" button at the bottom of any page
- Use the live chat widget in the bottom-right corner (available during business hours)
- Send an email to bamoer@bamoer.com (we reply within 24 hours)
We promise to resolve any issue – from order inquiries to after-sales care – as quickly as possible.
Is this jewelry suitable for everyday wear? Can I shower or exercise with it on?
Yes, Bamoer jewelry is designed for everyday wear. The 925 sterling silver base with our protective coating is water-resistant and durable enough for daily activities like showering, hand-washing, and light exercise. However, to keep your jewelry looking its best for years, we recommend avoiding direct contact with harsh chemicals (like chlorine, perfume, or lotion) and removing it before heavy workouts or swimming.
About moissanite questions
Is Moissanite a diamond? Can you tell the difference with the naked eye?
Moissanite is not a diamond; they are two completely different gemstones. However, they are very similar in hardness and color. It is nearly impossible to tell them apart with the naked eye. A professional jeweler using specialized testing equipment is required to distinguish the difference.
Is Moissanite natural? Is it a fake?
Natural moissanite does exist, but it is extremely rare and only found in meteor craters. Natural, untreated moissanite is not visually appealing and doesn't meet the standards for fine jewelry. Over 99% of moissanite on the market is lab-grown, but it is not a fake. It has its own unique chemical and physical properties. Unlike cheap cubic zirconia (CZ), moissanite is highly durable and designed for long-term wear.
Will Moissanite change color or get cloudy over time?
No, moissanite is chemically inert and extremely stable. If your moissanite ring looks different after long-term wear compared to when you first bought it, it is 99% likely due to surface buildup—such as natural skin oils, makeup residue, or dirt. Simply cleaning the stone will restore its original brilliance.
Is Moissanite worth buying? What is the price range?
Absolutely. For the same size and quality, moissanite typically costs 1/10 to 1/20 the price of a natural diamond, making it even more affordable than many lab-grown diamonds. A high-quality moissanite stone usually costs only a few hundred dollars, with the final price fluctuating based on the metal used for the setting. It is a perfect choice for those seeking high brilliance, ethical beauty, and everyday value.
How hard is Moissanite? Is it suitable for daily wear?
Moissanite has a Mohs hardness rating of 9.25, which is second only to diamonds (10) and far harder than most other gemstones. This means it is highly scratch-resistant and durable, making it completely suitable for daily wear. It's even tough enough for people with active lifestyles or those who work with their hands.