Is this jewelry made of real sterling silver? Will it tarnish or turn my skin green?
Yes, absolutely. All Bamoer jewelry is crafted from high-quality 925 sterling silver and plated with an extra anti-tarnish layer to ensure long-lasting shine. We use nickel-free and lead-free materials, making it hypoallergenic and safe for sensitive skin. You can wear it daily without worrying about skin irritation or green stains.
What if the ring/necklace doesn't fit me? How do I choose the right size?
We've made it easy for you! We provide a detailed Size Guide with step-by-step measuring instructions (including a printable ring sizer and necklace length chart). You can find it in the footer menu or directly on each product page. If you still choose the wrong size, don't worry – we offer free exchanges within 30 days so you can get the perfect fit.
What is your return policy? Is the return process complicated?
Not at all! We stand behind our products with a30-Day Hassle-Free Return & Exchange Policy. If you're not 100% satisfied for any reason, simply contact us within 30 days of delivery. We'll guide you through the easy process, andwe'll even cover the return shippingfor US customers. No questions asked, no hidden fees.
How can I reach customer support if I have an issue or question?
We're here for you 24/7! You can reach our friendly support team in three ways:
- Click the "Contact Us" button at the bottom of any page
- Use the live chat widget in the bottom-right corner (available during business hours)
- Send an email to bamoer@bamoer.com (we reply within 24 hours)
We promise to resolve any issue – from order inquiries to after-sales care – as quickly as possible.
Is this jewelry suitable for everyday wear? Can I shower or exercise with it on?
Yes, Bamoer jewelry is designed for everyday wear. The 925 sterling silver base with our protective coating is water-resistant and durable enough for daily activities like showering, hand-washing, and light exercise. However, to keep your jewelry looking its best for years, we recommend avoiding direct contact with harsh chemicals (like chlorine, perfume, or lotion) and removing it before heavy workouts or swimming.