Политика доставки

Shipping Policy

Last Updated: September 24, 2026

Thank you for shopping at BAMOER. This Shipping Policy explains how we process, ship, and deliver your orders. By placing an order on this Site, you agree to the terms below.

1. Order Processing

All orders are processed within 1–3 business days (excluding weekends and U.S. holidays) after payment confirmation. You will receive a confirmation email once your order has been placed, and a separate shipping confirmation email with tracking information once your order has been dispatched.

Orders placed after 2:00 PM (PST) on a business day may be processed on the next business day. During peak seasons, promotional periods, or holidays, processing times may be extended by an additional 1–3 business days.

2. Shipping Options & Estimated Delivery

We offer Standard Shipping for all orders. Delivery times are estimated from the date of dispatch, not the date of order placement.

Note: These delivery windows are estimates based on historical carrier performance. Actual delivery may be affected by flight arrangements, weather conditions, carrier delays, customs processing, and other factors beyond our control.

3. Free Shipping

Free Standard Shipping is available on all orders with a subtotal of $49.00 or more (after discounts and before taxes). The free shipping threshold is calculated on the merchandise total only.

4. International Shipping

BAMOER ships worldwide. We deliver to most countries and regions around the world. If your country or region is not available at checkout, please contact us at bamoer@bamoer.com and we will do our best to assist you.

International orders may be subject to import duties, taxes, and customs clearance fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost. We are not responsible for delays caused by customs clearance.

5. Shipment Tracking

Once your order is dispatched, you will receive an email with a tracking number and a link to track your package. Please allow up to 48 hours for tracking information to update in the carrier’s system.

If your tracking information has not updated for 7 business days or more, please contact our customer service team at bamoer@bamoer.com for assistance.

6. Lost, Damaged, or Delayed Packages

If your package arrives damaged, or if tracking shows delivery but you have not received it, please contact us within 45 days of the payment date (or within 30 days of the delivery date shown in tracking, whichever applies). We will work with you to resolve the issue, which may include reshipment or refund as appropriate.

We are not responsible for packages that are lost or damaged due to incorrect shipping information provided by the customer at checkout.

7. Address Accuracy

Please ensure that your shipping address is accurate and complete before submitting your order. We are unable to modify the shipping address after an order has been dispatched. BAMOER is not responsible for orders shipped to an incorrect address provided by the customer.

8. Order Cancellation

If you need to cancel your order, please contact us at bamoer@bamoer.com as soon as possible. Orders that have already been dispatched cannot be cancelled. In that case, please refer to our Return & Refund Policy at https://bamoer.com/pages/return-refund-policy for return procedures.

9. Contact Us

If you have any questions about this Shipping Policy or your order, please contact us:

• Brand: BAMOER

• Company: Shenzhen Bamoer Jewelry Fashion Co., Ltd.

• Email: bamoer@bamoer.com

• Tel / WhatsApp: +86 152 2024 4028

• Address: 12F, Bamoer Building, Jinxiu Middle Road, Pingshan New District, Shenzhen, Guangdong, China